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Hello, Hola, Oi!
Nice to meet you
I'm a strategic Designer working at the intersection of design, systems, and social impact. With experience across healthcare institutions, nonprofits, global organizations, and digital innovation, I connect design, research, and strategy to build purpose-driven, human-centered solutions.
Driven by a central question—how can we meet purpose with possibility to better serve and care for people?—I use human-centered design as both mindset and instrument. My work is grounded in empathy and systems thinking, enabling teams to navigate complexity and move from ambiguity to ethical, scalable, and meaningful outcomes. I’m especially passionate about building bridges between people and complex systems—restoring trust, fostering connection, closing gaps, and making care feel deeply human again.
Born in
Colombia
Based in
Austin
Available
Globally
Core Capabilities
Service + Experience Design
Care Systems Strategy
I design and structure integrated care models by aligning clinical, operational, and user needs into scalable, system-level solutions.
I translate complex services into clear, end-to-end experiences through journey mapping, service blueprinting, and multi-touchpoint design.
Systems Thinking
Design Research
I analyze, map, and redesign systems to create integrated, scalable, and implementable system-level solutions.
I lead qualitative and mixed-methods research to identify unmet needs, behaviors, and trust gaps, and convert findings into actionable strategic decisions.
Facilitation + Collaboration
Strategic Design + Innovation
I lead design initiatives from concept to implementation, connecting research, strategy, and execution to deliver measurable impact.
I design and lead workshops and co-creation sessions that connect teams, allow collaboration, and turn complexity into shared direction.
How I show up
and the things I believe in
OPTIMISM
I bring light into complexity, and inspire others with enthusiasm.
CREATING INTIMACY
I create a safe place to know about what motivates you and your team.
MENTORING
I am generous with my knowledge and help you see and achieve full potential.
CONNECTION
I connect the dots in order to build things that are meaningful and full of purpose.
I ask
Why?
(a lot)
I need to get to the roots of a thought or an idea. I listen intentionally and question with kindness in order to inform my own point of view.
(a lot)
I love
Details
I believe that the difference between the ordinary and the extraordinary is in the details. I’ve trained my senses to identify the value in the tangible and intangible.
(a lot)
I bring my
Heart
I do things wholeheratedly. I am passionate about the things I believe in, and my heart is my compass when I collaborate with others.
Worked with
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